24/7 Fire Dispatcher – Urgent Incident Coordination

911 Emergency Communications; Keokuk (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Keokuk, IA seeks Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews in a high-stakes environment.

The role requires organized information handling, clear radio communication, and the ability to work varied shifts including overnights and weekends. Experience with dispatch software and emergency protocols is valued.

Qualifications

• A high school diploma or recognized equivalency is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Education

High school diploma or GED

Job description

911 Emergency Communications in Keokuk, IA seeks Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews in a high-stakes environment.

The role requires organized information handling, clear radio communication, and the ability to work varied shifts including overnights and weekends. Experience with dispatch software and emergency protocols is valued.