Fire Dispatcher: 24/7 Emergency Communications Specialist

County Emergency Communications; Hubbardston (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Hubbardston, MA is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain contact with responding crews.

The role requires organized information handling and clear radio communication. Fire dispatch certification or related training may be required for specialized assignments, with schedules that may include overnight shifts, weekends,

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, maps, and radio communication.
• Fire dispatch certification or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Information management

Radio communication

Attention to detail

Education

High school diploma or equivalent

Tools

Computer proficiency

Job description

County Emergency Communications in Hubbardston, MA is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain contact with responding crews.

The role requires organized information handling and clear radio communication. Fire dispatch certification or related training may be required for specialized assignments, with schedules that may include overnight shifts, weekends,