Fire Dispatcher: 24/7 Emergency Communications Pro

County Emergency Communications; City of Binghamton (NY); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. Dispatchers receive incident information and alert resources while maintaining communication with responding crews.

The role emphasizes organized information handling and clear radio communication, with adherence to response plans and directions from authorized personnel. Shift work may include nights and weekends.

Qualifications

• High school diploma or GED required; some employers offer entry-level training.
• Fire dispatch certification or EMS-related coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organizational skills

Clear radio communication

Data entry accuracy

Attention to incident details

Education

High school diploma or GED

Fire dispatch training

Emergency medical dispatch training

Tools

Radio equipment

Computer systems

Maps

Job description

County Emergency Communications seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. Dispatchers receive incident information and alert resources while maintaining communication with responding crews.

The role emphasizes organized information handling and clear radio communication, with adherence to response plans and directions from authorized personnel. Shift work may include nights and weekends.