Fire Dispatch Specialist (24/7)

911 Emergency Communications; Lenox (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Lenox, MA seeks a Fire Dispatcher to coordinate responses to fires and emergencies, alert resources, and maintain radio communications.

This role requires organized information handling, clear radio communication, and the ability to follow established plans and directions from authorized personnel.

Dispatchers may work nights, weekends, and holidays, with overtime during major incidents in a fast-paced fire communications environment.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications in Lenox, MA seeks a Fire Dispatcher to coordinate responses to fires and emergencies, alert resources, and maintain radio communications.

This role requires organized information handling, clear radio communication, and the ability to follow established plans and directions from authorized personnel.

Dispatchers may work nights, weekends, and holidays, with overtime during major incidents in a fast-paced fire communications environment.