Fire Dispatcher: 24/7 Emergency Communications Pro

County Emergency Communications; Hamilton (MA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Hamilton, MA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting resources, and maintaining communications with responding crews.

Applicants should have a high school diploma or equivalent. Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

County Emergency Communications in Hamilton, MA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting resources, and maintaining communications with responding crews.

Applicants should have a high school diploma or equivalent. Fire dispatch certification or EMS dispatch training may be required for certain assignments.