Fire Dispatch Specialist

County Emergency Communications; Sturbridge (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

County Emergency Communications in Sturbridge, MA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication, with duties that may include overnight shifts and holidays. Certification or EMS training can be required for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or EMS training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

County Emergency Communications in Sturbridge, MA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication, with duties that may include overnight shifts and holidays. Certification or EMS training can be required for certain assignments.