Fire Dispatcher: 24/7 Critical Communications Role

Emergency Telecommunicator Services; Henrietta (NC); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Henrietta, NC, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, ensure accurate location data, and alert appropriate units while maintaining clear radio communication.

Candidates should be organized, proficient with computer systems and maps, and capable of following established response plans.

Qualifications

• High school diploma or GED required; some employers provide entry training.
• Fire communications training or dispatch experience may be preferred for certain assignments.
• Proficiency with computer systems, map reading, and radio communications is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Clear communication

Radio operations

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communication systems

Job description

Emergency Telecommunicator Services in Henrietta, NC, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, ensure accurate location data, and alert appropriate units while maintaining clear radio communication.

Candidates should be organized, proficient with computer systems and maps, and capable of following established response plans.