Critical Fire Dispatch Operator (24/7)

Emergency Telecommunicator Services; Monroe (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Monroe, NC is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. The role emphasizes organized information handling, clear radio communication, and adherence to established response plans.

Responsibilities include documenting reports, verifying locations, alerting stations, and monitoring incident status. Qualified applicants typically hold a high school diploma or equivalent, with fire dispatch certification or

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

Emergency Telecommunicator Services in Monroe, NC is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. The role emphasizes organized information handling, clear radio communication, and adherence to established response plans.

Responsibilities include documenting reports, verifying locations, alerting stations, and monitoring incident status. Qualified applicants typically hold a high school diploma or equivalent, with fire dispatch certification or