Fire Dispatcher - Critical Communications & Emergency Response

County Emergency Communications; Lumberton (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

County Emergency Communications in Red Springs, NC is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous situations. Dispatchers receive incident information, confirm locations, alert resources, and maintain communications with responding crews.

Ideal candidates can handle computer systems, data entry, maps, and radio communications, with availability for shifts that may include overnights, weekends, holidays, and major incident coverage.

Qualifications

• High school diploma or GED required; related dispatch experience preferred.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.
• Comfort with computer systems and accurate data entry is expected.
• Knowledge of maps and radio communication is beneficial.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Attention to detail

Radio communication

Education

High school diploma or GED

Tools

Computer systems

Maps

Job description

County Emergency Communications in Red Springs, NC is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous situations. Dispatchers receive incident information, confirm locations, alert resources, and maintain communications with responding crews.

Ideal candidates can handle computer systems, data entry, maps, and radio communications, with availability for shifts that may include overnights, weekends, holidays, and major incident coverage.