Fire Dispatcher: 24/7 Emergency Communications Pro

County Emergency Communications; Royal Pines (NC); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Arden, NC is seeking Fire Dispatchers to coordinate responses for fires, rescues, and hazardous incidents. The role emphasizes organized information handling, clear radio communication, and accurate data entry while following established response plans.

Responsibilities include receiving reports, verifying locations, alerting units, monitoring channels, and coordinating resources.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Organized information handling

Data entry

Fire dispatch training

Emergency medical dispatch training

Incident-management coursework

Maps reading

Education

High school diploma or GED

Tools

Computer systems

Radio equipment

Job description

County Emergency Communications in Arden, NC is seeking Fire Dispatchers to coordinate responses for fires, rescues, and hazardous incidents. The role emphasizes organized information handling, clear radio communication, and accurate data entry while following established response plans.

Responsibilities include receiving reports, verifying locations, alerting units, monitoring channels, and coordinating resources.