Emergency Fire Dispatcher - Critical Safety Communicator

Emergency Telecommunicator Services; Rochester (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

Emergency Telecommunicator Services in Rochester, NH seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. responsibilities include documenting reports, alerting units, and maintaining clear radio communications.

The role requires attention to detail, strong data entry, and proficient use of computer systems and maps. Training and certifications in fire dispatch may be required for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Clear communication

Data entry

Education

High School Diploma

Tools

Computer systems

Maps

Radio communication

Job description

Emergency Telecommunicator Services in Rochester, NH seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. responsibilities include documenting reports, alerting units, and maintaining clear radio communications.

The role requires attention to detail, strong data entry, and proficient use of computer systems and maps. Training and certifications in fire dispatch may be required for certain assignments.