Fire Dispatcher: 24/7 Critical Incident Communications

Emergency Telecommunicator Services; Whittier (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Emergency Telecommunicator Services seeks fire dispatchers in Whittier, NC to coordinate responses to fires, rescues, and hazardous conditions. Duties include receiving incident reports, verifying locations, alerting stations, and maintaining radio communication.

Applicants should be prepared for shift work, including overnights, weekends, and holidays, with possible overtime during major incidents. A high school diploma is commonly required and fire dispatch training may be needed for certain

Qualifications

• High school diploma or recognized equivalency required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks fire dispatchers in Whittier, NC to coordinate responses to fires, rescues, and hazardous conditions. Duties include receiving incident reports, verifying locations, alerting stations, and maintaining radio communication.

Applicants should be prepared for shift work, including overnights, weekends, and holidays, with possible overtime during major incidents. A high school diploma is commonly required and fire dispatch training may be needed for certain