Fire Dispatcher: 24/7 Emergency Communications Pro

County Emergency Communications; East Flat Rock (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

County Emergency Communications in East Flat Rock, NC seeks dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, verify locations, alert units, and maintain continuous radio contact with responding crews.

The role requires accuracy with data entry, maps, and computer systems, plus fire dispatch or EMS training. Applicants should meet eligibility, pass background checks, and complete dispatch training.

Qualifications

• High school diploma or GED commonly required; some employers offer entry-level instruction.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer literacy

Data entry

Maps

Radio communication

Education

High school diploma or GED

Fire dispatch certification / EMT dispatch training

Job description

County Emergency Communications in East Flat Rock, NC seeks dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, verify locations, alert units, and maintain continuous radio contact with responding crews.

The role requires accuracy with data entry, maps, and computer systems, plus fire dispatch or EMS training. Applicants should meet eligibility, pass background checks, and complete dispatch training.