Fire Dispatch Specialist — Critical Emergency Communications

County Emergency Communications; Warren (MA); On-site; USD 42,000 - 68,000; Full time

Job summary

County Emergency Communications in Warren, MA is seeking a Fire Dispatcher to support critical public safety responses. You will receive incident details, verify locations, and coordinate dispatches while coordinating with responding crews.

The role emphasizes precise data entry, clear radio communication, and adherence to established plans. The position may involve overnight shifts, weekends, holidays, and overtime to cover major incidents.

Qualifications

• High school diploma or GED is commonly required.
• Some employers provide entry-level instruction; others seek trained dispatchers.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communications

Data entry

Computer systems

Emergency dispatch training

Education

High school diploma or GED

Tools

Dispatch software

Radio equipment

Job description

County Emergency Communications in Warren, MA is seeking a Fire Dispatcher to support critical public safety responses. You will receive incident details, verify locations, and coordinate dispatches while coordinating with responding crews.

The role emphasizes precise data entry, clear radio communication, and adherence to established plans. The position may involve overnight shifts, weekends, holidays, and overtime to cover major incidents.