Fire Dispatch Specialist — 24/7 Emergency Communications

911 Emergency Communications; Wheaton (IL); On-site; USD 52,000 - 68,000; Full time

Job summary

911 Emergency Communications in Wheaton, IL is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain continuous communication with responding crews.

This role requires strong information handling, accurate data entry, and the ability to work indoors at a dispatch console, often during overnight shifts, weekends, and major incidents.

Qualifications

• High school diploma or GED commonly required.
• Experience or training in fire communications may be required for certain assignments.
• Comfort with computers, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process resource requests through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Data entry accuracy

Clear radio communication

Maps literacy

Adaptability

Education

High school diploma or GED

Tools

Computer systems

Dispatch software

Job description

911 Emergency Communications in Wheaton, IL is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain continuous communication with responding crews.

This role requires strong information handling, accurate data entry, and the ability to work indoors at a dispatch console, often during overnight shifts, weekends, and major incidents.