Fire Dispatch Specialist (24/7 Emergency Ops)

County Emergency Communications; Hinsdale (IL); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime eligibility

Job summary

County Emergency Communications in Hinsdale, IL is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incidents, alert resources, and maintain clear radio communications with responding crews.

The role requires organized information handling, accurate data entry, and adherence to established procedures while maintaining situational awareness across shifts, including nights and weekends. Strong radio communication is essential.

Qualifications

• High school diploma or GED commonly required; dispatch certification or EMS training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma

Tools

Fire dispatch software

Job description

County Emergency Communications in Hinsdale, IL is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incidents, alert resources, and maintain clear radio communications with responding crews.

The role requires organized information handling, accurate data entry, and adherence to established procedures while maintaining situational awareness across shifts, including nights and weekends. Strong radio communication is essential.