Fire Dispatch Specialist - 24/7 Emergency Ops

911 Emergency Communications; Redmon (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications seeks qualified Fire Dispatchers to support Redmon, IL fire services. Dispatchers coordinate incident information, alert responding units, and maintain continuous radio communication with crews, following established response plans.

The role requires accurate data entry, calm decision-making, and the ability to work varied shift patterns including nights, weekends, and holidays. Training and certifications in fire dispatch may be required depending on the assignment.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch training or related coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications seeks qualified Fire Dispatchers to support Redmon, IL fire services. Dispatchers coordinate incident information, alert responding units, and maintain continuous radio communication with crews, following established response plans.

The role requires accurate data entry, calm decision-making, and the ability to work varied shift patterns including nights, weekends, and holidays. Training and certifications in fire dispatch may be required depending on the assignment.