Fire Dispatch Specialist — 24/7 Emergency Ops

Emergency Telecommunicator Services; Pana (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Pana, IL is seeking a capable Fire Dispatcher to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident information, dispatch units, and maintain clear radio communication with responding crews.

The role demands organized data handling, attention to detail, and the ability to follow established procedures. Work schedules may include overnight shifts, weekends, holidays, and overtime during major incidents.

Qualifications

• High school diploma or GED required; some employers provide instruction.
• Strong radio communication and accurate data entry skills are essential.
• Ability to verify incidents, locations, and risks with attention to detail.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Attention to detail

Record-keeping

Team coordination

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communication equipment

Job description

Emergency Telecommunicator Services in Pana, IL is seeking a capable Fire Dispatcher to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident information, dispatch units, and maintain clear radio communication with responding crews.

The role demands organized data handling, attention to detail, and the ability to follow established procedures. Work schedules may include overnight shifts, weekends, holidays, and overtime during major incidents.