Fire Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Buffalo (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Pension/retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Buffalo, IL is seeking Fire Dispatchers to coordinate responses to fires, rescue incidents, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain radio communications with responding crews.

This role requires organized information handling, accuracy in data entry, and the ability to follow established response plans. Work assignments may include overnight shifts, weekends, holidays, overtime, and additional

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Buffalo, IL is seeking Fire Dispatchers to coordinate responses to fires, rescue incidents, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain radio communications with responding crews.

This role requires organized information handling, accuracy in data entry, and the ability to follow established response plans. Work assignments may include overnight shifts, weekends, holidays, overtime, and additional