Fire Dispatch Specialist – 24/7 Emergency Ops

911 Emergency Communications; Washburn (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Washburn, IL is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews from a fixed control workstation.

Applicants should have a high school diploma or GED, with dispatch and EMS training preferred. Work schedules may include nights, weekends, and overtime to cover major incidents.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification and EMT/EMS training may be required for some positions.
• Strong computer and data-entry skills.
• Ability to work with maps and radio communications.
• Experience with dispatch centers preferred.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Radio communication

Data entry

Organizational skills

Attention to detail

Clear communication

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Tools

Dispatch software

Maps and GPS systems

Job description

911 Emergency Communications in Washburn, IL is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews from a fixed control workstation.

Applicants should have a high school diploma or GED, with dispatch and EMS training preferred. Work schedules may include nights, weekends, and overtime to cover major incidents.