Fire Dispatch Specialist - 24/7 Critical Communications

Emergency Telecommunicator Services; Edwardsville (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Edwardsville, IL seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting appropriate resources, and maintaining communications with responding crews.

Dispatchers must handle data accurately on computer systems and maps, with strict attention to incident details. This position may require working at all hours, including overnight shifts, weekends, and holidays.

Qualifications

• High school diploma or equivalency commonly required.
• Fire dispatch training or EMS dispatch training may be required for specific assignments.
• Ability to operate computer systems and maps with accurate data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and risks for dispatch accuracy.
• Alert stations and assign units using approved procedures.
• Monitor radio channels and unit status to relay timely updates.
• Process requests for additional resources through established protocols.
• Coordinate mutual-aid communications when needed.
• Record dispatch times and movements for incident tracking.

Skills

Radio communication

Data entry

Multitasking

Computer literacy

Teamwork

Education

High school diploma

Tools

Computer systems

Job description

Emergency Telecommunicator Services in Edwardsville, IL seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting appropriate resources, and maintaining communications with responding crews.

Dispatchers must handle data accurately on computer systems and maps, with strict attention to incident details. This position may require working at all hours, including overnight shifts, weekends, and holidays.