Fire Dispatch Specialist – 24/7 Emergency Communications

911 Emergency Communications; Hawleyville (CT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Hawleyville, CT seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions, ensuring organized information handling and clear radio communication to keep incident details current.

Responsibilities include alerting stations, monitoring channels, and relaying critical updates. Entry-level training is possible, with certifications or EMS coursework required for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry accuracy

Computer systems

Education

High school diploma or GED

Job description

911 Emergency Communications in Hawleyville, CT seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions, ensuring organized information handling and clear radio communication to keep incident details current.

Responsibilities include alerting stations, monitoring channels, and relaying critical updates. Entry-level training is possible, with certifications or EMS coursework required for certain assignments.