Fire Dispatch & Emergency Communications Specialist

County Emergency Communications; Southbury (CT); On-site; USD 42,000 - 58,000; Full time

Job summary

County Emergency Communications in Southbury, CT is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain contact with responding crews.

This role requires strong organization, clear radio communication, and the ability to work rotating shifts including overnight, weekends, and holidays. Candidates with training in fire dispatch or emergency medical dispatch are preferred.

Qualifications

• High school diploma or GED commonly required.
• Comfort with computer systems and data entry.
• Ability to read maps and use radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio communication

Maps

Computer systems

Education

High school diploma

Job description

County Emergency Communications in Southbury, CT is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain contact with responding crews.

This role requires strong organization, clear radio communication, and the ability to work rotating shifts including overnight, weekends, and holidays. Candidates with training in fire dispatch or emergency medical dispatch are preferred.