Fire Dispatch Specialist — 24/7 Emergency Communications

911 Emergency Communications; Lake Odessa (MI); On-site; USD 42,000 - 70,000; Full time

Job summary

911 Emergency Communications is seeking qualified Fire Dispatchers for the Lake Odessa, MI area. The role involves receiving incident reports, coordinating response actions, and maintaining clear radio communication with responding crews.

Dispatchers must accurately document details and follow established procedures for emergency events. Responsibilities include verifying locations, alerting stations, monitoring status, and coordinating resources across shifts that may include overnight,

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organizational skills

Attention to detail

Data entry

Education

High school diploma or equivalent

Tools

Computer systems

Job description

911 Emergency Communications is seeking qualified Fire Dispatchers for the Lake Odessa, MI area. The role involves receiving incident reports, coordinating response actions, and maintaining clear radio communication with responding crews.

Dispatchers must accurately document details and follow established procedures for emergency events. Responsibilities include verifying locations, alerting stations, monitoring status, and coordinating resources across shifts that may include overnight,