Fire Dispatch & Communications Specialist (24/7 Shifts)

County Emergency Communications; Holly (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Employee-support services

Job summary

County Emergency Communications in Michigan is seeking a dedicated Fire Dispatch professional to handle critical public safety communications. The role involves receiving reports, verifying locations, alerting stations, monitoring radios, and coordinating incident resources.

Applicants should be comfortable with data entry, computer systems, and radio operations; additional certifications may be required for specialized assignments.

Qualifications

• High school diploma or equivalent required; some employers offer entry-level instruction.
• Comfortable with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer literacy

Data entry

Radio communications

Maps reading

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

County Emergency Communications in Michigan is seeking a dedicated Fire Dispatch professional to handle critical public safety communications. The role involves receiving reports, verifying locations, alerting stations, monitoring radios, and coordinating incident resources.

Applicants should be comfortable with data entry, computer systems, and radio operations; additional certifications may be required for specialized assignments.