Fire Dispatch Specialist — Join 24/7 Emergency Ops

911 Emergency Communications; Harbor Beach (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Harbor Beach, MI seeks Fire Dispatcher to coordinate responses to fires, rescues, hazardous conditions and other emergencies handled by local fire services.

You will receive incident information, alert appropriate resources, and maintain clear radio communication with responding crews, while following established response plans and directions from qualified personnel. The role requires vigilant information management and calm, precise communication across shifts.

Qualifications

• A high school diploma or GED is commonly required.
• Applicants should be comfortable with computer systems and data entry.
• Fire dispatch certification or emergency medical dispatch training may be required.
• Maps and radio communication proficiency is expected.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Attention to detail

Education

High school diploma

Tools

Computer systems

Job description

911 Emergency Communications in Harbor Beach, MI seeks Fire Dispatcher to coordinate responses to fires, rescues, hazardous conditions and other emergencies handled by local fire services.

You will receive incident information, alert appropriate resources, and maintain clear radio communication with responding crews, while following established response plans and directions from qualified personnel. The role requires vigilant information management and calm, precise communication across shifts.