Fire Dispatch Specialist — 24/7 Emergency Communications

911 Emergency Communications; Riverside (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in Riverside, MI is seeking dedicated Fire Dispatchers to coordinate firefighting responses, relay critical information, and maintain situational awareness across incidents.

You will receive and document reports of fires and hazards, verify locations, alert stations, monitor channels, and support mutual‑aid operations. A high school diploma or equivalent is commonly required, with fire dispatch or EMT training often preferred.

Qualifications

• High school diploma or recognized equivalency credential required.
• Fire dispatch certification or EMT/EMD training may be required for some assignments.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Maps

Education

High school diploma or equivalent

Fire dispatch certification

Emergency medical dispatch training

Tools

Fire dispatch systems

Job description

911 Emergency Communications in Riverside, MI is seeking dedicated Fire Dispatchers to coordinate firefighting responses, relay critical information, and maintain situational awareness across incidents.

You will receive and document reports of fires and hazards, verify locations, alert stations, monitor channels, and support mutual‑aid operations. A high school diploma or equivalent is commonly required, with fire dispatch or EMT training often preferred.