Fire Communications Dispatcher – 24/7 Incident Response

Emergency Telecommunicator Services; Waco (NC); On-site; USD 40,000 - 62,000; Full time

Job summary

Emergency Telecommunicator Services in Waco, NC, seeks qualified fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews, ensuring accuracy and timeliness.

Ideal candidates are organized, proficient with radio systems, and capable of dense data entry. Training may include fire dispatch or EMS dispatch coursework, with exposure to varied shifts and

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Multitasking

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Waco, NC, seeks qualified fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews, ensuring accuracy and timeliness.

Ideal candidates are organized, proficient with radio systems, and capable of dense data entry. Training may include fire dispatch or EMS dispatch coursework, with exposure to varied shifts and