Fire Communications Dispatcher — 24/7 Emergency Ops

911 Emergency Communications; Owendale (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

911 Emergency Communications in Owendale, MI, is seeking qualified fire dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The role requires strong organization, accurate data entry, and adherence to established response plans under supervision. Fire dispatch certification or related training may be required for some assignments.

Qualifications

• A high school diploma or recognized equivalency is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Computer systems

Dispatch software

Maps

Radio equipment

Job description

911 Emergency Communications in Owendale, MI, is seeking qualified fire dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The role requires strong organization, accurate data entry, and adherence to established response plans under supervision. Fire dispatch certification or related training may be required for some assignments.