Emergency Fire Dispatcher – 24/7 Critical Communications

Emergency Telecommunicator Services; Owendale (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Owendale, Michigan, is seeking capable Fire Dispatchers to coordinate responses to fires, rescues and other emergencies from a central communications hub. You will receive incident reports, verify locations, dispatch units, monitor radio channels, and maintain incident details according to established procedures and directions from authorized personnel.

Roles may require shift work including nights, weekends and holidays, with emphasis on accuracy, calm

Qualifications

• High school diploma or equivalent required; some employers provide entry-level instruction.
• Fire dispatch certification or emergency medical dispatch training may be required for specific assignments.
• Ability to operate computer systems and maps with accuracy and speed.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organizational skills

Clear communication

Attention to detail

Education

High school diploma or equivalent

Fire dispatch training

Tools

Computer systems

Maps

Radio communications

Job description

Emergency Telecommunicator Services in Owendale, Michigan, is seeking capable Fire Dispatchers to coordinate responses to fires, rescues and other emergencies from a central communications hub. You will receive incident reports, verify locations, dispatch units, monitor radio channels, and maintain incident details according to established procedures and directions from authorized personnel.

Roles may require shift work including nights, weekends and holidays, with emphasis on accuracy, calm