Fire Communications Dispatcher: 24/7 Emergency Ops

911 Emergency Communications; Flat Rock (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Flat Rock, MI is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires accurate data handling, clear radio communication, and adherence to established response plans. Training or certification in fire dispatch or EMS may be required for certain assignments. Overtime may occur during major incidents.

Qualifications

• High school diploma or recognized equivalency credential.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Attention to incident details

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Flat Rock, MI is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires accurate data handling, clear radio communication, and adherence to established response plans. Training or certification in fire dispatch or EMS may be required for certain assignments. Overtime may occur during major incidents.