Fire Communications Dispatcher — 24/7 Critical Ops

911 Emergency Communications; Deer Grove (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications seeks a Fire Dispatcher in Deer Grove, IL. The role involves receiving incident reports, verifying locations and risks, and coordinating dispatch with responding units using established procedures.

Dispatchers may work varied shifts, including overnight, weekends, and holidays, to ensure continuous emergency coverage. A high school diploma and comfort with computers and radio systems are required.

Qualifications

• Requires high school diploma or GED.
• Must be comfortable with computer systems and data entry.
• Excellent radio communication and calm, accurate information processing.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and risks; alert stations and dispatch apparatus.
• Monitor radio channels and unit status; relay updates as needed.
• Process resource requests through established procedures; coordinate mutual aid.

Skills

Attention to detail

Clear radio communication

Organized information handling

Computer literacy

Data entry

Education

High school diploma or GED

Tools

None

Job description

911 Emergency Communications seeks a Fire Dispatcher in Deer Grove, IL. The role involves receiving incident reports, verifying locations and risks, and coordinating dispatch with responding units using established procedures.

Dispatchers may work varied shifts, including overnight, weekends, and holidays, to ensure continuous emergency coverage. A high school diploma and comfort with computers and radio systems are required.