Emergency Fire Dispatcher — 24/7 Critical Ops

County Emergency Communications; Freeburg (IL); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime and shift premiums

Job summary

County Emergency Communications in Freeburg, IL is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires and emergencies, alert resources, and maintain continuous radio communications with responding crews.

The role requires organized information handling, accuracy in data entry, familiarity with maps and dispatch software, and the ability to follow established response plans and directions from authorized personnel.

Qualifications

• High school diploma or GED required or equivalent.
• Comfort with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or GED

Tools

Dispatch software

Job description

County Emergency Communications in Freeburg, IL is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires and emergencies, alert resources, and maintain continuous radio communications with responding crews.

The role requires organized information handling, accuracy in data entry, familiarity with maps and dispatch software, and the ability to follow established response plans and directions from authorized personnel.