Fire Communications Dispatcher — 24/7 Incident Response

911 Emergency Communications; Flanagan (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in Flanagan, IL seeks a Fire Dispatch Operator responsible for receiving and documenting reports of fires and hazards, verifying locations, alerting stations, and monitoring status.

The role requires comfort with computer systems, data entry, maps, and radio communication; a high school diploma is commonly required; shifts may include nights, weekends, and overtime to cover major incidents.

Qualifications

• High school diploma or GED commonly required.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma

Job description

911 Emergency Communications in Flanagan, IL seeks a Fire Dispatch Operator responsible for receiving and documenting reports of fires and hazards, verifying locations, alerting stations, and monitoring status.

The role requires comfort with computer systems, data entry, maps, and radio communication; a high school diploma is commonly required; shifts may include nights, weekends, and overtime to cover major incidents.