Fire Dispatcher: Critical 24/7 Emergency Communications

County Emergency Communications; Buffalo Grove (IL); On-site; USD 50,000 - 75,000; Full time

Job summary

County Emergency Communications in Buffalo Grove, IL is seeking Fire Dispatcher professionals to coordinate responses to fires, rescues, and hazardous incidents. Dispatchers manage incident details, maintain radio communications, and ensure timely alerts to responding units on an on-site basis.

The role may require shift work, including nights, weekends, and holidays, with responsibilities spanning incident documentation, resource coordination, and ongoing system operation.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or related training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

County Emergency Communications in Buffalo Grove, IL is seeking Fire Dispatcher professionals to coordinate responses to fires, rescues, and hazardous incidents. Dispatchers manage incident details, maintain radio communications, and ensure timely alerts to responding units on an on-site basis.

The role may require shift work, including nights, weekends, and holidays, with responsibilities spanning incident documentation, resource coordination, and ongoing system operation.