Fire Dispatcher: Rapid Response & Radio Communications

911 Emergency Communications; Deer Grove (IL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Job summary

911 Emergency Communications in Deer Grove, IL, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You'll receive incident information, alert appropriate resources, and maintain clear radio communications.

The role requires organized information handling, attention to detail, and the ability to follow established response plans and directions from authorized personnel. Work may involve night shifts, weekends, and overtime during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Information organization

Clear radio communication

Education

High school diploma or equivalent

Tools

Computer systems

Data entry

Maps

Radio protocols

Job description

911 Emergency Communications in Deer Grove, IL, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You'll receive incident information, alert appropriate resources, and maintain clear radio communications.

The role requires organized information handling, attention to detail, and the ability to follow established response plans and directions from authorized personnel. Work may involve night shifts, weekends, and overtime during major incidents.