Fire Alarm Service Technician — Field Role with Growth

Encore Fire Protection; Bohemia (NY); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

Health insurance (medical, dental, and

Vision coverage

401(k) with company match

Life insurance

Job summary

Encore Fire Protection seeks a Fire Alarm Service Technician to inspect, test, program, and repair fire alarm systems across client sites. You will travel within your territory, diagnose issues, and work with customers, contractors, and internal teams to ensure reliable life safety systems.

You must have a high school diploma or GED, a valid electrical license, and a willingness to travel. NICET certification and familiarity with multiple manufacturers are highly valued.

Qualifications

• High school diploma or GED required; technical experience preferred.
• NICET certification in water-based systems is a plus.
• Valid electrical license per state requirements.
• Valid driver’s license and willingness to travel within territory.
• Strong understanding of NFPA 72, NEC, OSHA regulations.

Responsibilities

• Service, program, test, inspect, and troubleshoot fire alarm systems.
• Perform routine maintenance and corrective repairs per NFPA 72 and standards.
• Identify deficiencies and provide clear recommendations for improvements.
• Respond to emergency calls including nights, weekends, and on-call.
• Document findings and parts used; communicate status to customers and teams.
• Ensure safety, quality, and customer satisfaction on every site.

Skills

Troubleshooting

Communication

Independent work

Multi-tasking

Education

High school diploma or GED

NICET certification (water-based systems)

Tools

NFPA 72 knowledge

Notifier

Siemens

Edwards

Simplex

Fire Lite

Gamewell FCI

Honeywell

Job description

Encore Fire Protection seeks a Fire Alarm Service Technician to inspect, test, program, and repair fire alarm systems across client sites. You will travel within your territory, diagnose issues, and work with customers, contractors, and internal teams to ensure reliable life safety systems.

You must have a high school diploma or GED, a valid electrical license, and a willingness to travel. NICET certification and familiarity with multiple manufacturers are highly valued.