Fire Alarm Field Technician – Expert Service

SuperHero Fire Protection, LLC; Macon (GA); Hybrid; USD 48,000 - 75,000; Full time

Job summary

SuperHero Fire Protection, LLC is seeking a Fire Alarm Service Technician to inspect, test, troubleshoot, service and repair fire alarm and life safety systems in customer facilities. You will document findings, coordinate with dispatch, and perform system testing and customer training as appropriate.

The role requires 2+ years of fire alarm experience, a valid driver’s license, and the ability to read drawings and manufacturer documentation.

Qualifications

• 2+ years of experience servicing, troubleshooting, or installing fire alarm systems (commercial required).
• Valid driver’s license with acceptable driving record.
• Ability to read and interpret drawings, riser diagrams, device layouts, and manufacturer documentation.
• Proficient with computers/mobile devices for service documentation and communication.
• Strong customer service, communication, and time-management skills.

Responsibilities

• Inspect, test, troubleshoot, service, and repair fire alarm systems per NFPA 72.
• Document findings and corrective actions; prepare service tickets and reports.
• Coordinate with service coordinator for scheduling and parts.
• Perform system functional tests and support AHJ inspections as needed.
• Climb ladders and work in various environments; maintain safety.
• Assist with small installs and upgrades when assigned.

Skills

Customer service

Communication

Time management

Reading drawings

Education

High school diploma or GED

Technical/trade schooling

Tools

Gamewell-FCI

Fire-Lite

Silent Knight

Notifier

Siemens

Edwards/EST

Simplex

Job description

SuperHero Fire Protection, LLC is seeking a Fire Alarm Service Technician to inspect, test, troubleshoot, service and repair fire alarm and life safety systems in customer facilities. You will document findings, coordinate with dispatch, and perform system testing and customer training as appropriate.

The role requires 2+ years of fire alarm experience, a valid driver’s license, and the ability to read drawings and manufacturer documentation.