Fire Alarm Service Technician — Field & On-Call Expert

Encore Fire Protection; Woodstock (GA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

Purpose-driven work environment

Company swag and apparel

Health and wellness benefits

401(k) with company match

Life insurance

Job summary

Encore Fire Protection is seeking a Fire Alarm Service Technician to inspect, test, program, service, and troubleshoot a wide range of fire alarm systems across multiple sites. This field-based role offers autonomy, travel within the territory, and opportunities for growth in a critical safety-focused industry.

You will work with Notifier, Siemens, Edwards, Simplex, and other major manufacturers, ensuring systems are compliant, reliable, and ready to perform.

Qualifications

• High school diploma or GED required; technical experience preferred.
• NICET certification in water-based systems is a strong plus.
• Valid driver’s license and ability to travel within territory.

Responsibilities

• Service, program, test, inspect, and troubleshoot fire alarm systems.
• Perform routine maintenance and repairs per NFPA 72 and company standards.
• Identify deficiencies and provide clear recommendations for improvements.
• Respond to emergency calls including nights, weekends, and on-call shifts.
• Document service activities clearly and maintain client communication throughout the process.
• Coordinate with contractors and internal teams to ensure timely service delivery.

Skills

Strong communication

Troubleshooting

Work independently

Travel willingness

Education

High school diploma or GED

NICET certification in water-based systems (preferred)

Tools

Notifier

Siemens

Edwards

Simplex

Fire Lite

Gamewell FCI

Honeywell

Job description

Encore Fire Protection is seeking a Fire Alarm Service Technician to inspect, test, program, service, and troubleshoot a wide range of fire alarm systems across multiple sites. This field-based role offers autonomy, travel within the territory, and opportunities for growth in a critical safety-focused industry.

You will work with Notifier, Siemens, Edwards, Simplex, and other major manufacturers, ensuring systems are compliant, reliable, and ready to perform.