Fire Alarm & Security Ops Leader | P&L, 20 Techs

Australia-Employment; Grove City (OH); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Quarterly incentives

Autonomy with senior leadership

Growth opportunities in Ohio

Job summary

Jobot is seeking a Fire Alarm & Security Operations Manager to lead the Columbus operation, overseeing roughly 20 technicians across fire alarm and security installation/service, plus Project Managers and support staff. You will manage revenue, gross profit, and overall P&L while driving service delivery and customer satisfaction.

The role offers high autonomy, visibility with senior leadership, and opportunities for growth within a growing Ohio organization with multiple locations.

Qualifications

• Proven experience leading field-service teams with P&L responsibility.
• Strong track record of operational improvement and revenue growth.
• Ability to make independent decisions and manage multiple priorities.

Responsibilities

• Lead day-to-day operations for Fire Alarm & Security installation and service.
• Manage and develop a team of approximately 20 field technicians along with Project Managers and operational support staff.
• Own revenue, gross profit, and overall P&L performance for the line of business.
• Drive operational performance across scheduling, project execution, service delivery, labor utilization, and customer satisfaction.
• Establish clear expectations and accountability throughout the team.
• Coach and develop managers, technicians, and support personnel.
• Partner with sales and sales engineering to ensure projects are properly scoped, staffed, and executed.
• Monitor workload, capacity, project progress, and operational KPIs.
• Identify opportunities to improve processes, productivity, and profitability.
• Resolve customer and operational escalations.
• Maintain a visible presence with field teams and customers.
• Make independent operational decisions while partnering closely with senior leadership.
• Help build a stable, high-performing team capable of supporting continued growth.

Skills

Leadership

P&L ownership

Field service management

People management

Customer-facing

Job description

Jobot is seeking a Fire Alarm & Security Operations Manager to lead the Columbus operation, overseeing roughly 20 technicians across fire alarm and security installation/service, plus Project Managers and support staff. You will manage revenue, gross profit, and overall P&L while driving service delivery and customer satisfaction.

The role offers high autonomy, visibility with senior leadership, and opportunities for growth within a growing Ohio organization with multiple locations.