Fire Alarm & Security Operations Leader

Silco Fire & Security; Cleveland (OH); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Aflac

Flexible Spending Account (FSA)

Short-term disability

Life insurance

Training

401(k) matching

Tuition reimbursement

Paid holidays

Paid time off

Job summary

Silco Fire & Security in Cleveland, OH is seeking a Fire Alarm and Security Operations Manager to oversee installations, inspections, maintenance and service delivery. You will lead a team of technicians and coordinators, manage projects, and ensure compliance with safety codes while partnering with sales to drive revenue.

This role emphasizes customer satisfaction, cost control, and regional growth, with responsibilities for budgeting, scheduling, and quality assurance.

Responsibilities

• Lead, mentor, and supervise a team of technicians and support staff involved in our operations.
• Provide leadership, guidance, training, and support to ensure high levels of performance and productivity.
• Own and manage your team's P&L financials to achieve goals.
• Manage costs to support revenue and implement cost control measures.
• Oversee planning, scheduling, and execution of system installations, inspections, and maintenance projects.
• Coordinate with internal teams, subcontractors, and customers to ensure timely completion within budget.
• Ensure processes are followed to facilitate a positive customer experience.
• Ensure compliance with safety codes, regulations, and standards.

Job description

Silco Fire & Security in Cleveland, OH is seeking a Fire Alarm and Security Operations Manager to oversee installations, inspections, maintenance and service delivery. You will lead a team of technicians and coordinators, manage projects, and ensure compliance with safety codes while partnering with sales to drive revenue.

This role emphasizes customer satisfaction, cost control, and regional growth, with responsibilities for budgeting, scheduling, and quality assurance.