Columbus Fire Alarm & Security Operations Leader | P&L

Jobot; Grove City (OH); On-site; USD 130,000 - 150,000; Full time

Job summary

Jobot is seeking a Fire Alarm & Security Operations Manager to lead the Columbus operation, overseeing ~20 technicians across fire alarm and security installation/services, along with project managers and support staff.

Reporting to a Director, you will own revenue, gross profit, and the line of business' performance, delivering strong customer satisfaction and efficient service delivery. This is a high-visibility, growth-oriented role in a hands-on leadership culture.

Qualifications

• Experience leading field-service teams or similar operations
• Demonstrated P&L or significant financial responsibility
• Strong understanding of revenue, gross margin, and labor utilization
• Proven leadership across multi-disciplinary teams
• Ability to drive performance through change and growth

Responsibilities

• Lead day-to-day operations for Fire Alarm & Security installation and service
• Manage and develop a team of approximately 20 field technicians along with Project Managers and operational support staff
• Own revenue, gross profit, and overall P&L performance for the line of business
• Drive operational performance across scheduling, project execution, service delivery, labor utilization, and customer satisfaction
• Establish clear expectations and accountability throughout the team
• Coach and develop managers, technicians, and support personnel
• Partner with sales and sales engineering to ensure projects are properly scoped, staffed, and executed
• Monitor workload, capacity, project progress, and operational KPIs
• Identify opportunities to improve processes, productivity, and profitability
• Resolve customer and operational escalations
• Maintain a visible presence with field teams and customers
• Make independent operational decisions while partnering closely with senior leadership
• Help build a stable, high-performing team capable of supporting continued growth

Job description

Jobot is seeking a Fire Alarm & Security Operations Manager to lead the Columbus operation, overseeing ~20 technicians across fire alarm and security installation/services, along with project managers and support staff.

Reporting to a Director, you will own revenue, gross profit, and the line of business' performance, delivering strong customer satisfaction and efficient service delivery. This is a high-visibility, growth-oriented role in a hands-on leadership culture.