Fire Alarm Sales & Service Specialist

S.A. Comunale Co., Inc.; Westville (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

S.A. Comunale Co., Inc. is seeking a Fire Alarm Service Sales Representative to join our team in New Jersey. You will lead efforts to find, attract, and close new customers for fire alarm contracts, service, and small installation projects in an assigned territory.

The role focuses on promoting and selling fire alarm services to contractors and end users, requires travel to customer sites, and emphasizes building strong client relationships and delivering excellent customer service.

Qualifications

• 2+ years of experience selling service contracts in the Fire Protection industry.
• Working knowledge of NFPA 72.
• Knowledge of industry standard practices for service and inspection.
• The ability to multi-task to the extreme.
• A valid driver7s license and excellent driving record.
• Significant experience with Microsoft Office applications.
• Excellent customer service skills.
• Excellent written and verbal communications skills.
• The ability to think strategically, make sound decisions, and produce accurate and timely results.
• Building positive working relationships with multiple levels of employees and management.
• Demonstrating integrity and professionalism.
• Demonstrating commitment to company values.
• Excellent organizational skills.
• Ability to follow-up on tasks and assignments in a timely manner.
• Ability to work with minimal supervision.
• Ability to work effectively in a team environment.
• Complying with all operating policies, procedures, executed Plans, and Programs.

Responsibilities

• Identify, select, and develop new and existing customer accounts.
• Establish and maintain effective communication with customers, ensuring satisfaction with products and services.
• Ensure contractual obligations are met and actively participate in quickly resolving customer problems.
• Quotes to the customers for service and any follow-up impairments.
• Grow service base by selling commercial service products & solutions to new and existing customers, including repair service, modernization and service agreements.
• Work with other branch personnel to ensure great customer service from the order to the delivery and beyond.
• Perform customer surveys as required/requested.
• Develop and maintain vendor relations.
• Obtain all licensing required to perform job function, as applicable.
• Obtain manufacturers’ certifications required to perform job function, as applicable.
• Complete proper scheduling and execution of monthly calls as assigned by management.
• Execute all Company processes and complete all required paperwork accurately and in a timely manner.
• Continually enhance sales skills and product knowledge in order to promote a professional image in the field.
• Read architectural and mechanical drawings and determine proper sprinkler locations for new construction and remodel projects.
• Travel to customer and job sites as required.

Skills

Sales experience

Customer service

Communication skills

Strategic thinking

Team player

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

S.A. Comunale Co., Inc. is seeking a Fire Alarm Service Sales Representative to join our team in New Jersey. You will lead efforts to find, attract, and close new customers for fire alarm contracts, service, and small installation projects in an assigned territory.

The role focuses on promoting and selling fire alarm services to contractors and end users, requires travel to customer sites, and emphasizes building strong client relationships and delivering excellent customer service.