Fire Alarm Project Manager

Network Mountain; Boston (MA); On-site; USD 119,000 - 161,000; Full time

Job summary

Network Mountain is seeking an experienced Fire Alarm Project Manager to oversee enterprise commercial projects across the New York City market. You will manage multiple customers and projects from planning through completion, coordinating with field technicians, contractors, and internal teams.

The ideal candidate has strong knowledge of fire alarm systems, excellent communication, and the ability to keep schedules and documentation accurate while maintaining excellent customer relationships

Qualifications

• Four years of fire alarm, life safety, or related construction project management experience.
• Strong understanding of fire alarm installation, programming, testing, inspection, and turnover.
• Experience coordinating field technicians, contractors, and customers.
• Experience managing projects in large commercial buildings or high-rise facilities.
• Ability to manage multiple projects and customers with accurate documentation.

Responsibilities

• Manage fire alarm projects and service work across multiple commercial customer sites.
• Serve as primary contact between customers, field technicians, contractors, and internal teams.
• Coordinate installation, programming, testing, inspections, deficiencies, repairs, and closeout.
• Develop and maintain project schedules per contractual requirements and timelines.
• Coordinate site access, logistics, materials, equipment, and permits.
• Review project docs, drawings, change orders, estimates, and closeout materials.
• Identify issues early and work with parties to resolve them.
• Maintain strong customer relationships and understand priorities and requirements.
• Provide regular project updates to customers and leadership.
• Take ownership of performance, communication, schedule, and profitability.

Skills

Fire alarm systems

Project management

Cross-functional coordination

Communication skills

Documentation & scheduling

Education

High school diploma or equivalent

NICET or PMP certification (plus)

Job description

We are seeking an experienced Fire Alarm Project Manager to manage enterprise commercial projects throughout the New York City market. This is a role for a project manager who can manage multiple customers and projects simultaneously while working closely with customers, field technicians, general contractors, subcontractors, and internal teams from planning through completion.

The right candidate understands fire alarm systems and the realities of working in large, complex commercial buildings. You should be comfortable managing projects across multiple sites, coordinating multiple parties, resolving issues quickly, and maintaining strong customer relationships without needing constant direction.

What You Will Do

• Manage fire alarm projects and service related project work across multiple commercial customer sites
• Serve as a primary point of contact between customers, field technicians, contractors, subcontractors, and internal operations
• Coordinate installation, programming, testing, inspections, deficiencies, repairs, and project closeout
• Develop and maintain project schedules and ensure work is progressing according to contractual requirements, customer expectations, and project timelines
• Coordinate site access, logistics, materials, equipment, labor, permits, inspections, and other requirements necessary to keep projects moving
• Review project documentation, drawings, change orders, estimates, and closeout materials for accuracy and completeness
• Identify project issues early and work directly with the appropriate parties to resolve them
• Maintain strong working relationships with customers and understand their priorities, standards, expectations, and operational requirements
• Work closely with field technicians and understand what is happening in the field rather than managing strictly from a desk
• Manage multiple projects, customers, schedules, and priorities simultaneously
• Provide regular project updates to customers and internal leadership and escal
• Take ownership of project performance, customer communication, schedule, profitability, and completion

What You Bring

• At least four years of fire alarm, life safety, or related construction project management experience
• Strong understanding of fire alarm installation, programming, testing, inspection, troubleshooting, and turnover
• Experience working with field technicians, contractors, subcontractors, general contractors, customers, and construction teams
• Experience managing projects in large commercial buildings, high rise facilities, or complex commercial environments
• Ability to manage multiple projects and customers simultaneously while maintaining accurate documentation and schedules
• Strong communication skills and the ability to work directly with demanding customers and experienced field personnel
• Ability to operate independently, prioritize competing demands, and make decisions without constant supervision
• Strong organizational and follow through skills
• High school diploma or equivalent
• NICET certification or PMP certification is a plus, but practical fire alarm experience and project management ability are more important

Why This Role

• This is an enterprise commercial project management position with responsibility across multiple customers, facilities, and projects
• The successful candidate will work directly with commercial customers and internal teams to manage projects from initial planning through completion
• The position offers the opportunity to work on complex fire alarm systems across major commercial facilities throughout the New York City market
• You will have significant customer visibility and meaningful responsibility for keeping projects organized, moving, and completed properly
• This is a strong fit for a project manager who enjoys managing multiple projects, working with customers, and coordinating field operations rather than being dedicated to a single account or facility

Compensation: $140,000 per year