Fire Alarm Admin Coordinator

APi Group; Maryland, United States, Northern America, Americas; Hybrid; USD 52,000 - 56,000; Full time

Job summary

Reliance Fire Protection is seeking an Alarm and Detection Coordinator Assistant to support the Fire Alarm Department with administrative tasks, scheduling, data entry, and client coordination. You will help ensure smooth daily operations and effective communication across teams.

The role requires 1–2 years of admin experience, a high school diploma (associate or bachelor’s preferred), and strong organizational and communication skills.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum of 1-2 years of administrative experience in a service, fire protection, or construction environment.
• Excellent organization, communication, and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Experience with scheduling software or CRM systems a plus.
• Familiarity with fire alarm systems or fire protection industry terminology is an asset but not required.

Responsibilities

• Answer and direct phone calls, emails, and other communications for the Fire Alarm Department.
• Schedule and coordinate service appointments, inspections, and maintenance visits.
• Maintain department files, records, and databases.
• Prepare and process work orders, invoices, proposals, and documentation.
• Assist with tracking and inventory of fire alarm equipment and supplies.
• Support compliance by ensuring documentation meets regulatory standards.
• Facilitate communication between technicians, clients, and other departments.
• Respond to client inquiries and elevate technical questions as needed.
• Assist with project tracking, deadlines, and reporting.
• Prepare meeting agendas and take minutes; support departmental initiatives.
• Perform general office duties such as scanning, data entry, and mail distribution.
• Other administrative tasks as assigned by department manager.

Skills

Organization

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Scheduling software

CRM systems

Job description

Reliance Fire Protection is seeking an Alarm and Detection Coordinator Assistant to support the Fire Alarm Department with administrative tasks, scheduling, data entry, and client coordination. You will help ensure smooth daily operations and effective communication across teams.

The role requires 1–2 years of admin experience, a high school diploma (associate or bachelor’s preferred), and strong organizational and communication skills.