FinTech Technical Support Engineer – Trading Infra

Options-Technology; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

Options Technology is seeking a Technical Support Engineer in New York to join our mission-critical trading and cloud infrastructure team. You will support global clients, resolve real-time technical challenges, and work closely with cross-functional colleagues in a fast-paced fintech environment.

Ideal candidates bring strong problem solving, communication skills, and a willingness to travel as needed. A degree or equivalent experience is welcome.

Qualifications

• Strong research, writing and communication skills.
• Experience in customer service with senior stakeholders.
• Ability to work in a fast-paced environment.
• Willingness to travel as needed.
• Proficiency with Word, PowerPoint and Excel.

Responsibilities

• Provide technical support for global clients in trading and cloud infrastructure.
• Identify and resolve real-time technical issues influencing operations.
• Collaborate with cross-functional teams to ensure high-quality service.

Skills

Strong communication

Customer service

Travel willingness

Independence

Education

Undergraduate degree

Tools

Microsoft Word

PowerPoint

Excel

Job description

Options Technology is seeking a Technical Support Engineer in New York to join our mission-critical trading and cloud infrastructure team. You will support global clients, resolve real-time technical challenges, and work closely with cross-functional colleagues in a fast-paced fintech environment.

Ideal candidates bring strong problem solving, communication skills, and a willingness to travel as needed. A degree or equivalent experience is welcome.