Fintech Project Operations Specialist

EngineersOfAI; Chicago (IL); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Equity (RSUs)

Job summary

Adyen in Chicago is seeking a Project Operations Specialist to help deliver client implementations across POS, marketplace e-commerce, and card issuing programs, coordinating with client teams and internal partners to keep projects on track.

You will gain exposure across both technical and operational workstreams, build knowledge of Adyen’s products, and contribute to scalable delivery processes in a fast-paced fintech environment.

Qualifications

• 1-5 years of Project Management or Payments Experience.
• Experience in client facing, operational or a technical environment.
• Comfortable working with multiple stakeholders and eager to build confidence leading conversations with guidance from more senior team members.
• Organized and detail-oriented, with the ability to track tasks, timelines, and dependencies across several workstreams.
• A clear communicator who can provide status updates, document decisions, and raise risks or questions when needed.
• Curious and motivated to learn, especially in a fast-paced fintech or technology-driven environment.
• Able to collaborate effectively with a global team and adapt to working across time zones when required.
• Open to travel, both domestically and internationally, as needed for client engagements.

Responsibilities

• Manage the delivery of client implementation projects, ensure clients are prepared to successfully roll out Adyen’s solution.
• Coordinate project activities across a varying portfolio of projects, with guidance from more senior Project Operations Managers.
• Work closely with clients’ project and technical teams, as well as internal stakeholders and external partners, to support a smooth rollout.
• Design project planning, scheduling, documentation, and status tracking to keep projects on track.
• Communicate project updates, risks, and milestones to internal teams and clients in a clear and timely manner.
• Develop a working knowledge of Adyen’s products and solutions to provide effective client consultation.
• Capture and relay client feedback to internal teams to help improve products, processes, and services.
• Support project handovers after go-live by helping document processes and ensure support teams are set up for business-as-usual.
• Contribute ideas to improve internal project delivery processes as the business scales, learning best practices along the way.

Skills

Project management

Payments experience

Client facing

Cross-functional coordination

Job description

Adyen in Chicago is seeking a Project Operations Specialist to help deliver client implementations across POS, marketplace e-commerce, and card issuing programs, coordinating with client teams and internal partners to keep projects on track.

You will gain exposure across both technical and operational workstreams, build knowledge of Adyen’s products, and contribute to scalable delivery processes in a fast-paced fintech environment.