Fintech Product Operations & Strategy Associate

SOLANA FOUNDATION; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Equity/ownership

Cross-functional exposure

Leadership visibility

Investors

Job summary

Coinflow is seeking a Product Operations & Strategy Associate to keep our product machine running. You will own due diligence requests end to end, maintain the Linear board, and connect Product with Engineering, Risk & Compliance, Legal, Finance, Sales and Partnerships.

This is an operations role—turn chaos into a reliable system, learn how a modern payments company works from the inside, and grow with a fast-moving fintech.

Qualifications

• 1-3 years in operations, onboarding, implementation, compliance operations, project coordination, or Big 4 audit/advisory, ideally at a fintech, payments company or bank.
• Excellent written communication; able to answer a partners question accurately in two clean sentences.
• Strong attention to detail and comfort keeping many requests moving at once.
• High ownership: you finish what you start and close loops without being chased.
• Comfortable working across many teams and following up persistently and politely.
• Fluency with work tools (Linear or Jira, Slack, Google Workspace, Notion) and a habit of using AI tools to speed up repetitive work.
• Comfortable with ambiguity and the pace of a high-growth startup, and ready to work hard.

Responsibilities

• Partner and vendor due diligence: Own intake-to-submission for due diligence questionnaires, RFIs and information requests from banks, processors, vendors and enterprise merchants.
• Answer library and records: Maintain our due diligence answer library and document repository so every answer is current and reusable.
• Linear and delivery hygiene: Run a weekly sweep of the Linear board with owners, statuses, priorities and due dates set.
• Cross-team communication: Keep Sales, Support, Risk and Partnerships informed on what's shipping and changing; coordinate launch checklists.
• Research and reporting: Prepare roadmap snapshots, release notes and status summaries for leadership; run competitive, market and vendor research.

Skills

Attention to detail

Cross-functional collaboration

Ownership & accountability

Effective communication

Tool fluency (Linear/Jira, Slack, GWS,

Tools

Linear

Jira

Slack

Google Workspace

Notion

Job description

Coinflow is seeking a Product Operations & Strategy Associate to keep our product machine running. You will own due diligence requests end to end, maintain the Linear board, and connect Product with Engineering, Risk & Compliance, Legal, Finance, Sales and Partnerships.

This is an operations role—turn chaos into a reliable system, learn how a modern payments company works from the inside, and grow with a fast-moving fintech.