Fintech Payments Product Ops & Strategy

Wwshemi; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Equity

Performance bonus

Job summary

Coinflow is seeking a Product Operations & Strategy Associate to keep our product machine running. You’ll own due diligence requests end to end, keep our Linear board accurate, and serve as the connective tissue between Product and Engineering, Risk & Compliance, Legal, Finance, Sales and Partnerships.

This operations role focuses on turning chaos into reliable systems. You’ll learn how a modern payments company works from the inside and help move money worldwide.

Qualifications

• 1–3 years in operations, onboarding or related roles in fintech/payments.
• Excellent written communication; able to answer partner questions in two clean sentences.
• Strong attention to detail and ability to move many requests at once.
• High ownership: finish what you start and close loops without being chased.
• Comfortable working across many teams and following up persistently and politely.
• Familiar with Linear/Jira, Slack, Google Workspace, Notion; able to leverage AI tools to speed up repetitive work.

Responsibilities

• Own intake-to-submission for due diligence questionnaires, RFIs, and information requests from banks, processors, vendors and enterprise merchants; respond to routine questions and route complex items to owners.
• Maintain due diligence answer library and document repository to keep information current and reusable.
• Run a weekly sweep of the Linear board; ensure owners, statuses, priorities and due dates are set and flag stale work; triage requests with context to act on.

Skills

Excellent written communication

Attention to detail

Ownership mindset

Cross-functional collaboration

Adaptability with startup pace

AI tooling for repetitive work

Tools

Linear

Jira

Slack

Google Workspace

Notion

Job description

Coinflow is seeking a Product Operations & Strategy Associate to keep our product machine running. You’ll own due diligence requests end to end, keep our Linear board accurate, and serve as the connective tissue between Product and Engineering, Risk & Compliance, Legal, Finance, Sales and Partnerships.

This operations role focuses on turning chaos into reliable systems. You’ll learn how a modern payments company works from the inside and help move money worldwide.