Fintech Product Operations & Strategy Associate

Coinflow; Chicago (IL); Presencial; USD 85.000 - 120.000; Jornada completa

Descripción de la vacante

Coinflow, a Chicago-based fintech payments company, is seeking a Product Operations & Strategy Associate. You will own due diligence requests end to end, keep the product roadmap accurate on Linear, and connect Product with Engineering, Risk, Legal, Finance, Sales and Partnerships.

You’ll work in a fast-growth environment, turning chaotic information into clean systems, coordinating cross‑functional initiatives, and learning how a modern payments company operates from the inside.

Formación

• 1–3 years in operations, onboarding or implementation, compliance operations, project coordination, or Big 4 audit/advisory, ideally at a fintech, payments company or bank
• Excellent written communication; able to answer a partners question accurately in two clean sentences
• Strong attention to detail and comfort keeping many requests moving at once
• High ownership: you finish what you start and close loops without being chased
• Comfortable working across many teams and following up persistently and politely
• Fluency with work tools (Linear or Jira, Slack, Google Workspace, Notion) and a habit of using AI tools to speed up repetitive work
• Comfortable with ambiguity and the pace of a high‑growth startup, and ready to work hard
• Experience in payments, fintech, or financial services

Responsabilidades

• Partner and vendor due diligence: Own intake-to-submission for due diligence questionnaires, RFIs and information requests from banks, processors, vendors and enterprise merchants. Answer the recurring questions yourself (company overview, products and money flows, ownership and UBOs, licenses, policies, security posture), route the rest to the right owner, and hit every deadline
• Answer library and records: Maintain our due diligence answer library and document repository (corporate docs, org chart, policies, audit and security reports) so every answer is current, accurate and reusable
• Linear and delivery hygiene: Run a weekly sweep of the Linear board so owners, statuses, priorities and due dates are set and stale or blocked work is flagged; triage incoming requests from other teams with enough context to act on
• Cross-team communication: Keep Sales, Support, Risk and Partnerships informed on what's shipping and changing; coordinate launch checklists, capture decisions and drive follow-ups from product meetings; run small cross-functional projects end to end
• Research and reporting: Prepare roadmap snapshots, release notes and status summaries for leadership; run competitive, market and vendor research and turn messy inputs into clear memos

Conocimientos

Written communication

Attention to detail

Ownership

Cross-functional collaboration

Tool proficiency: Linear/Jira

AI-assisted workflow

Fintech/payments experience

Herramientas

Linear

Jira

Slack

Google Workspace

Notion

Descripción del empleo

Coinflow, a Chicago-based fintech payments company, is seeking a Product Operations & Strategy Associate. You will own due diligence requests end to end, keep the product roadmap accurate on Linear, and connect Product with Engineering, Risk, Legal, Finance, Sales and Partnerships.

You’ll work in a fast-growth environment, turning chaotic information into clean systems, coordinating cross‑functional initiatives, and learning how a modern payments company operates from the inside.